The workarounds become invisible. Until something goes wrong.
In environments where errors have real consequences, teams build habits around their tools' limitations. A manual check here. A parallel spreadsheet there. It becomes background noise, until it isn't.
We've seen it from the inside.
Matthew Bilo spent years building software inside compliance and supplier due-diligence platforms before starting Bilo Labs. Working inside audit workflows and the systems that procurement, legal, and sustainability teams actually use. The gap between what these teams need and what they have is not subtle.